FAQ -How often should I schedule a printer checkup service?

It's recommended to schedule this service every 6-12 months to ensure your printer remains in good working condition.

+Can you fix printer issues during the checkup, or is it purely an inspection service? +What should I do if my printer has a specific issue or error message? +Do you offer software updates as part of the service? +Is there any additional cost if my printer requires replacement parts or extensive repairs? +Do you provide printer maintenance tips for customers to follow between checkup services?

How to order

• Select service

  From the category, select the service you are looking for.

• Book your schedule

  Select your convenient time slot.

• Place order

  Confirm your order by clicking ‘Place order’.

Details

1. Included in the Service:
   1. Cleaning: Dusting and cleaning the external surfaces, buttons, and control panels to remove dirt and debris.
   2. Cartridge Check: Inspecting ink or toner cartridges for proper installation and checking ink or toner levels.
   3. Paper Tray Examination: Ensuring paper trays are clean, properly loaded, and functioning without jams.
   4. Connection Verification: Checking cable connections, including USB or network connections, to ensure proper connectivity.
   5. Software Assessment: Verifying the status of printer drivers, ensuring they are up-to-date, and checking for any error messages on the computer.
   6. Print Test: Conducting a test print to check print quality and identify any issues with ink or toner distribution.
   7. Alignment and Calibration: Adjusting print head alignment or color calibration if necessary to enhance print quality.
   8. Printer Inspection: A thorough examination of the printer's physical condition, including its exterior and interior components.
   9. Excluded in the Service:
   10. Hardware Repairs: This service focuses on inspection and maintenance. Repairing or replacing printer parts is not included.
   11. Extensive Software Troubleshooting: In-depth software troubleshooting or fixing complex software issues may not be part of this service